Research Supervisor at Opticom International Research

As Research Supervisor at Opticom you will plan and oversee all steps of the market research project to ensure the desired research objectives are met, the resources are used efficiently, and the different interests involved are satisfied. This includes you will be ensuring that project steps are conducted on time and within set budgets, and that team members are doing their tasks properly. You will update both the client and the internal team on needed input, progress, and next steps, including communicating any need for revision of the time plan to find the best solution.

You are responsible for providing the client with results in line with the project objectives, in way that the client can easily work with and follow-up on. You will continue to lead teams of researchers, work actively with coaching and with regular quality checking of the booking process and collected data. In projects with larger
teams, you may work closely with a research supervisor, ensuring that they understand their tasks and responsibilities and enabling them to develop their skills.

You will continue to plan for and execute final quality checking of data, coding, syntax writing and running statistics. You will be responsible for preparing report templates as well as for the overall report to be sent to the client, including quality checking, conclusions, and actionable recommendations. You design questionnaires that combine the research objectives of the client with relevance for the respondent and guidance for the interviewers.

You show client focus from the first contact and in all communication throughout the project. You will cooperate with client directors in sales. All sales-related tasks would be executed in close cooperation with one of the Client Directors, who would have final responsibility for the overall offer including pricing as well as direct client contact.

Programs:

• Excel functions:
• Pivot tables
• Basic understanding of formula (i.e. SUM, MEAN, etc.)
• Working with multiple tabs
• Filters
• Column manipulation
• Conditional formatting
• Powerpoint:
• Entering data into graphs
• Graph and table manipulation
• Statistics:
• Basic knowledge of SPSS or similar programs that also involve data analysis
• Merit: knowledge of R and/or other programming tools for statistics

Daily tasks:

• Supervision:
• Day to day contact with consultant interviewers to monitor ongoing progress
• Communication between project manager and interviewers
• Monitor budget of interviewers
• Follow up and clear communication to interviewers (important to have a good relationship with interviewers – good balance of leadership and friendliness)
• Training (i.e. interviewing techniques, usage of survey systems, Microsoft tools)
• Issue escalation
• Data handling:
• Preparing, quality checking and uploading address lists (excel)
• Downloading reports and updating project status files (excel)
• Quality checking translation templates (excel)
• Data cleaning
• Survey Generator:
• Advanced usage of SG (including status reports, uploading address files, etc.)
• Data analysis:
• Preparing data files and assisting in coding text responses (excel)

Important traits:

• Good communication
• Reliable
• Good attention to detail
• Personable
• Willingness to learn
• Fast learner
• Flexible

We offer
➢ Inspiring international working environment, filled with smart and ambitious colleagues
➢ Representative office in a central location.
➢ A unique company culture due to the mix if different cultures and backgrounds in combination with the
Opticom Code of Conduct.
➢ Work with leading global companies operating in many different industries
➢ Responsibility with a mandate to innovate and influence.
➢ Good development opportunities.
➢ Play an important role in taking Opticom to the next level.
➢ You will get to use your experience and get new experience in many different fields